Frequently Asked Questions

Stepwing (G1 T1 T3 )

How easy is it to assemble the stepper bike ?

Your Stepper bike will arrive almost completely assembled. All you will have to put together are (1) the handle bar assembly (2) Leg tube and spring assembly (3) the front wheel and front brake assembly.

How easy is it to balance?

Brizon Stepper bike require about the same amount of balance as traditional bicycles.

If you can ride bicycles very easily, then there is no problem to ride Stepper bike

Most people get comfortable on their Stepper bike within 5 minutes of riding it and many within 30 seconds if they are good at riding bicycle

How easy and How fund is it to ride Stepper bike?

We’ve found that very few people are unable to ride Stepper bike first time they get on it, the height of pedal may be a little bit higher than typical bicycle, it only take a few minutes to get used to, after you know how to keep balance on Stepper bike, you can try different pedaling way , pedal to the bottom or pedal half (like go upstairs), quick pedal, or slow pedal …..etc, riding is not a boring repeated motion anymore..

How fast can it go?

It entirely depends on the rider. Brizon stepper bike can go from walking speeds up to cycling speeds.

You can easily follow the bike flow in the bicycle lanes, although a dedicated racing biker will be able to outrun the stepper bike.

Why Stepper bike can’t move backward?

Unlike other traditional bicycle or stepper bike in the market, Stepper bike has an unique drive system that can make you ride it in many free style way, it also has loads of benefits that a traditional bicycle does not give you , you will feel that can’t move backward is really not a big issue after you begin to enjoy riding our Stepper bike.

What are the height and weight limitations?

Maximum Rider Weight: 100kg (220lb)

**this is requested by EN ISO safety requirements, Brizon Stepper bike can afford more than 100 kg on our actual test ride.

Minimum Rider Weight : 40 kg (88lb)

Suitable Height Range: 4’11” to 6’8″ (1.5 m to 2.0 m)

Can I use my Stepper bike indoors on a stationary trainer?

Yes. The T1 and T3 models work with stationary bicycle trainers that can accommodate a 20” wheel size.(can hold front fork model)

How can Stepper bike be transported?

The G1,T3 (v2.1 v3.0) models come with a foldable stem and quick release lever on front wheel to reduce their height and length for storage and transport. As a result, these models can fit in the back of most SUVs and station wagons and many hatchbacks.

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Help! My Bike is broken!

Ok, don’t panic.  Firstly, are you sure?  Check everything is in place and where it should be.  It is possible over time that screws and nuts can work themselves loose, so tighten everything that needs to be tightened.  Certain parts do wear out over time such as tires and brakes – all of these should be easily fixed at your local bike repair shop.  Everything else has a 1-year warranty, so get in touch with your distributor or contacts us by email

Why Stepper bike don’t have mud guard? What accessories I can install?

Stepper bike is a unique products, the people who buy stepper bike is also unique and don’t be afraid to be different from others ,they are more aggressive and more willing to try new thing .

So we would prefer our Stepper bike owner to choose these accessory for themselves , decorate their Stepper bike in their own style, of course , we will deduct the cost of accessory from selling price

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Why Brizon Stepper bikes are so expensive?

It depend on which product you compare to , The price is higher if you compare to kids bike or plastic wheel bike or typical bicycle made in China , If you just want to have fun and don’t care about the fitness and whatever damage to your body, our ergonomics design Stepper bike would never be your first choice .

 

You will truly realize that Stepper bike is not as expensive as you thought after you do below homework

  1. Difference of mechanism design ( Bad design will damage to your body in every time you ride)
  2. Material and size of wheel frame and tire (alum frame and air tire are always more safe and comfortable)
  3. Material and surface treatment of frame and other parts
  4. Designer and producer ( all Brizon ‘s stepper bikes are designed and produced in Taiwan , Taiwan’s reputation for bicycles has gained international acclaim)
  5. Quality of parts that we used in whole Stepper bike (for example, we insist using Japan made Shimano inter hub in T3)

What test report does Stepper bike has?

Stepper bike has get the test report of EN14619 and EN ISO 4210 , it was issued by TÜV SÜD (Headquartered in Germany and founded in 1866, TÜV SÜD is one of the world’s leading technical service organizations.)

Stepper bike meets strict safety standards and holds worldwide patents

Wingflyer (W16 W12 )

How easy is it to assemble the stepper bike ?

Your Stepper bike will arrive almost completely assembled. All you will have to put together are (1) the handle bar assembly (2) Leg tube (3) the front wheel and front brake assembly.

How easy is it to balance?

Brizon Stepper bike require about the same amount of balance as traditional bicycles.

If you can ride bicycles very easily, then there is no problem to ride Stepper bike

How fast can it go?

It entirely depends on the rider. Brizon stepper bike can go from walking speeds up to cycling speeds.

You can easily follow the bike flow in the bicycle lanes, although a dedicated racing biker will be able to outrun the stepper bike.

What are the height and weight limitations?

Maximum Rider Weight: 100kg (220lb)

**this is requested by EN ISO safety requirements, Brizon Stepper bike can afford more than 100 kg on our actual test ride.

Suitable Height Range: 4’11” to 6’8″ (1.5 m to 2.0 m)

Help! My Bike is broken!

Ok, don’t panic.  Firstly, are you sure?  Check everything is in place and where it should be.  It is possible over time that screws and nuts can work themselves loose, so tighten everything that needs to be tightened.  Certain parts do wear out over time such as tires and brakes – all of these should be easily fixed at your local bike repair shop.  Everything else has a 1-year warranty, so get in touch with your distributor or contacts us by email

MANUALS & BROCHURES

OWNER’S MANUAL

The owner’s manual for all Brizon Stepper bike , providing you with critical safety and usage information.

OWNER’S MANUAL OF STEPWING T1     

OWNER’S MANUAL OF STEPWING T3 (V2.0)     

OWNER’S MANUAL OF STEPWING T3 (V2.1)     

OWNER’S MANUAL OF STEPWING T3 (V3.0)     

OWNER’S MANUAL OF STEPWING G1 (V2.0)     

OWNER’S MANUAL OF WINGFLYER W16    

PRODUCT BROCHURE

Take your fitness to the next level. Learn about and compare all of our stepper bike in different language

BROCHURE OF STEPWING-English     

BROCHURE OF STEPWING-Japanese     

BROCHURE OF STEPWING-Germany     

BROCHURE OF STEPWING-Chinese     

BROCHURE OF WINGFLYER-English    

BROCHURE OF WINGFLYER-Japanese     

BROCHURE OF WINGFLYER-Germany     

BROCHURE OF WINGFLYER-Chinese