FAQ

Your Stepper bike will arrive almost completely assembled. All you will have to put together are (1) the handle bar assembly (2) Leg tube and spring assembly (3) the front wheel and front brake assembly.

Brizon Stepper bike require about the same amount of balance as traditional bicycles.

If you can ride bicycles very easily, then there is no problem to ride Stepper bike

Most people get comfortable on their Stepper bike within 5 minutes of riding it and many within 30 seconds if they are good at riding bicycle

It entirely depends on the rider. Brizon stepper bike can go from walking speeds up to cycling speeds.

You can easily follow the bike flow in the bicycle lanes, although a dedicated racing biker will be able to outrun the stepper bike.

Unlike other traditional bicycle or stepper bike in the market, Stepper bike has an unique drive system that can make you ride it in many free style way, it also has loads of benefits that a traditional bicycle does not give you , you will feel that can’t move backward is really not a big issue after you begin to enjoy riding our Stepper bike.

Maximum Rider Weight: 100kg (220lb)

**this is requested by EN ISO safety requirements, Brizon Stepper bike can afford more than 100 kg on our actual test ride.

Minimum Rider Weight : 40 kg (88lb)

Suitable Height Range: 4’11” to 6’8″ (1.5 m to 2.0 m)

Ok, don’t panic.  Firstly, are you sure?  Check everything is in place and where it should be.  It is possible over time that screws and nuts can work themselves loose, so tighten everything that needs to be tightened.  Certain parts do wear out over time such as tires and brakes – all of these should be easily fixed at your local bike repair shop.  Everything else has a 1-year warranty, so get in touch with your distributor or contacts us by email

It depend on which product you compare to , The price is higher if you compare to kids bike or plastic wheel bike or typical bicycle made in China , If you just want to have fun and don’t care about the fitness and whatever damage to your body, our ergonomics design Stepper bike would never be your first choice .

You will truly realize that Stepper bike is not as expensive as you thought after you do below homework

1. Difference of mechanism design ( Bad design will damage to your body in every time you ride)
2. Material and size of wheel frame and tire (alum frame and air tire are always more safe and comfortable)
3. Material and surface treatment of frame and other parts
4. Designer and producer ( all Brizon ‘s stepper bikes are designed and produced in Taiwan , Taiwan’s reputation for bicycles has gained international acclaim)
5. Quality of parts that we used in whole Stepper bike (for example, we insist using Japan made Shimano inter hub in T3)

Stepper bike has get the test report of EN14619 and EN ISO 4210 , it was issued by TÜV SÜD (Headquartered in Germany and founded in 1866, TÜV SÜD is one of the world’s leading technical service organizations.)

Stepper bike meets strict safety standards and holds worldwide patents

Your Stepper bike will arrive almost completely assembled. All you will have to put together are (1) the handle bar assembly (2) Leg tube (3) the front wheel and front brake assembly.

Brizon Stepper bike require about the same amount of balance as traditional bicycles.

If you can ride bicycles very easily, then there is no problem to ride Stepper bike

It entirely depends on the rider. Brizon stepper bike can go from walking speeds up to cycling speeds.

You can easily follow the bike flow in the bicycle lanes, although a dedicated racing biker will be able to outrun the stepper bike.

Maximum Rider Weight: 100kg (220lb)

**this is requested by EN ISO safety requirements, Brizon Stepper bike can afford more than 100 kg on our actual test ride.

Suitable Height Range: 4’11” to 6’8″ (1.5 m to 2.0 m)

Ok, don’t panic.  Firstly, are you sure?  Check everything is in place and where it should be.  It is possible over time that screws and nuts can work themselves loose, so tighten everything that needs to be tightened.  Certain parts do wear out over time such as tires and brakes – all of these should be easily fixed at your local bike repair shop.  Everything else has a 1-year warranty, so get in touch with your distributor or contacts us by email